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Return Policy

Returns

Returns are accepted within 7 days of our "Ready for Pickup" email for online purchases excluding items marked Final Sale. In-Store purchases can be returned within 7 days of the Original Purchase Date. All items listed as "Final Sale" cannot be returned or exchanged after purchase. All returned items must be returned in the same packing as when purchased.

Please ensure to inspect your item(s) to ensure you are satisfied before the end of your return period. All sales are final after the return period. Should you have questions regarding our return policy, please contact us via phone or email and we would be happy to assist. Contact us here

* Pearl Points: Any points earned during the purchase will be deducted from your points balance once the item has been returned. Any points used to redeem a reward during a purchase will be returned to your account once the purchase has been refunded. 

** The Posh Pearl does not provide warranty, all items are sold “As Is” and are Final Sale after the return period.

*** Card purchases can only be refunded to the card used at time of purchase ending in XXXX as indicated below. Credit card refunds will process through our system automatically. Debit card purchases must be refunded to the card used at time of sale. We will not be able to process a refund to another card even if it is a joint account. 

 

Price Adjustments

While we continuously work to provide our customers with great prices, we are unable to match special offers or price reductions that take place during promotional periods.